Question:
My elevations or sections in Plan7Architect show black bars, gray or white blank areas instead of the textures. How do I fix this?
This is a display problem between Windows scaling and the graphics output, not a problem with your project. It occurs mainly on screens with high resolution, with some graphics cards, or when Plan7Architect runs on a Mac through Parallels. It is fixed with a setting on the program shortcut.
Step 1: Change the high DPI setting of the program
- Close Plan7Architect.
- Right-click the Plan7Architect icon on your desktop → “Properties”.
- Open the “Compatibility” tab and click “Change high DPI settings”.
- Tick “Override high DPI scaling behavior” and choose “System” in the list below.
- Confirm with OK and OK.
The same setting is shown with screenshots in our guide Text and numbers overlap.
Step 2: Recalculate the view
Start Plan7Architect again, open your elevation or section and click “Recalculate”. The textures are now displayed correctly.
If it is not fixed yet
Repeat step 1 and choose “Application” instead of “System”, then recalculate the view again. Some customers found that this option works better on their computer.
Still not working?
Log in to your customer account and create a support ticket. Send your project file (.cad) and a screenshot of the view to [email protected] so our team can check it.
Additional Questions & Answers for Program Help
More on this topic: Construction Drawings, Elevations & Permit Plans – all articles
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