Question:
The catalog with the 3D objects (or another sidebar or toolbar) has disappeared in Plan7Architect, or windows, doors and furniture are missing from the catalog. How do I get them back?
There are two different situations. First find out which one applies to you.
Case 1: The whole sidebar or toolbar is gone
Sidebars and toolbars can be closed by accident. They are only hidden and can be shown again in a few seconds:
- Right-click in the menu bar at the top right of the program window.
- A list of all menus and sidebars appears.
- Tick the one you want to see again, for example the catalog.
Some windows, such as the Storey Manager, are switched on and off by clicking their own icon in the toolbar.
Case 2: The catalog is visible, but items are missing
If the catalog sidebar is shown but windows, doors, walls, furniture or other 3D objects are missing, the installation was not complete. This usually happens when the setup was started from inside the ZIP file or without administrator rights. Install the program again:
- Right-click the ZIP file → “Extract All” and open the extracted folder.
- Right-click Setup → “Run as administrator”. You do not need to uninstall first, and your projects are kept.
- Start Plan7Architect with right-click → “Run as administrator”.
Still missing?
Log in to your customer account and create a support ticket with a screenshot of the program window.
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